POLICY

  • Quality Guarantee

    At Vision Planetary, your satisfaction with our products is our top priority. We want you to be happy with every item you receive. If you're not satisfied with a product, please contact us within 30 days of receiving it. Our team will investigate your concerns and seek a solution. If we confirm your issue, we'll send you a free replacement. Your happiness with your order is essential to us.

  • We currently do not support returns because the unique products you order are personalized and made specifically for each individual order. Should you wish to submit a new order, please be aware that you will be liable for the full costs associated with the new order.

  • World Wide Shipping

    Fulfilled in 5 countries

    Economy shipping: estimated delivery in 4-6 business days

    Express shipping: estimated delivery in 3-4 business days

    Delivery time includes the whole process of receiving your order, making it, and delivering it to your address. Remember, delivery times are estimates based on usual processing times and are not guaranteed in every case.

  • The posters come in well-made frames with corner protections and are tightly wrapped, packed in a strong box for safe transport. For extra security during shipping, I-beams are added to the packaging, especially for larger orders with up to three frames.

  • Our high-quality wooden frames, made from sustainably sourced oak or ash, highlight unique wood patterns to beautify any area. The posters are printed on top-quality paper with a classy off-white color and a matte finish, ideal for those who appreciate quality and art in decor.

  • Shatterproof plexiglass provides an exceptional layer of protection for the poster, ensuring that it remains safe from accidental damage and everyday wear. This durable material not only guards against breaking but also enhances the overall aesthetic appeal of the displayed artwork.

  • The frame has a thickness and width of 20mm (0.79"), making it noticeably wider than the classic frame that measures only 14mm (0.55").

  • 250 gsm (110 lb) weight, with a thickness measuring 0.29 mm (11.4 mils)